Contact Us

Get in touch with our support team

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We're Here to Help

Have questions about our social casino platform? Need technical support? Our friendly Kiwi team is ready to assist you.

Contact Information

Email Support

support@newreelsnz.com

Response within 24 hours

Phone Support

0800 NEW REELS (0800 639 733)

Toll-free within New Zealand

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM NZST

Weekend: Email support only

Location

Auckland, New Zealand

Proudly Kiwi-owned and operated

Send us a Message

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Need Immediate Help?

If you're experiencing gambling-related problems or need immediate support:

Gambling Helpline: 0800 654 655

Website: gamblinghelpline.co.nz

Available 24/7 - Free and confidential