NR

Responsible Gaming

Your wellbeing is our priority

Gaming Responsibly

At NewReels NZ, we're committed to providing a safe and enjoyable entertainment experience. While our platform uses virtual currency only, we believe in promoting healthy gaming habits and providing support when needed.

Need Immediate Help?

If you're experiencing gambling-related problems or need immediate support:

Gambling Helpline: 0800 654 655

Website: gamblinghelpline.co.nz

Available 24/7 - Free and confidential

Our Commitment

Entertainment First

Our platform is designed purely for entertainment. No real money is involved, and virtual coins have no real-world value.

Player Protection

We provide tools and resources to help you maintain healthy gaming habits and recognize potential issues.

Community Support

We connect players with professional help and support services when needed, including NZ-specific resources.

Healthy Gaming Guidelines

Time Management

  • • Set specific time limits for gaming sessions
  • • Take regular breaks during gameplay
  • • Don't let gaming interfere with daily responsibilities
  • • Balance gaming with other activities and hobbies

Healthy Mindset

  • • Remember this is entertainment, not a money-making opportunity
  • • Don't chase losses or try to "win back" virtual currency
  • • Maintain perspective on the virtual nature of the games
  • • Seek help if gaming becomes stressful or compulsive
Warning Signs to Watch For

Even though NewReels NZ doesn't involve real money, it's important to recognize signs that gaming might be becoming problematic:

Behavioral Changes:

  • • Spending excessive time gaming
  • • Neglecting work, family, or social obligations
  • • Feeling anxious or irritable when not gaming
  • • Lying about time spent gaming
  • • Gaming to escape problems or negative feelings

Emotional Signs:

  • • Mood swings related to gaming outcomes
  • • Feeling guilty or ashamed about gaming habits
  • • Loss of interest in other activities
  • • Difficulty controlling gaming impulses
  • • Gaming despite negative consequences
Self-Assessment Questions

Ask yourself these questions honestly to evaluate your gaming habits:

1.Do you find it difficult to stop gaming when you intended to?
2.Has gaming interfered with your work, relationships, or daily activities?
3.Do you feel restless or irritable when you can't game?
4.Have you tried to cut back on gaming but found it difficult?
5.Do you game to escape from problems or negative emotions?

If you answered "yes" to several of these questions, consider reaching out for professional support or using our self-exclusion tools.

Self-Exclusion Tools

If you feel you need a break from gaming, we offer several self-exclusion options:

24-Hour Break

Temporary account suspension for a cooling-off period

Extended Break

1 week to 6 months account suspension

Permanent Exclusion

Permanent account closure with no reactivation

New Zealand Support Resources

Professional Help Services:

Gambling Helpline

Phone: 0800 654 655

Website: gamblinghelpline.co.nz

24/7 free and confidential support

Problem Gambling Foundation

Phone: 0800 664 262

Website: pgf.nz

Counselling and support services

Additional Resources:

Mental Health Foundation

Phone: 09 623 4812

Website: mentalhealth.org.nz

Mental health support and resources

Lifeline Aotearoa

Phone: 0800 543 354

24/7 crisis support and counselling

Need Support?

Our team is here to help with any concerns about gaming habits or to assist with self-exclusion requests.