Your Privacy Matters
At NewReels NZ, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last updated: January 2024
Transparency
Clear information about data collection and usage
Security
Advanced encryption and security measures
Control
You control your personal information
NZ Compliant
Complies with New Zealand privacy laws
1. Information We Collect
Personal Information:
- Name and email address (for account creation)
- Age verification information (18+ requirement)
- Contact preferences and communication history
Usage Information:
- Game play statistics and preferences
- Device information and browser type
- IP address and location data (for NZ verification)
- Session duration and platform usage patterns
2. How We Use Your Information
Platform Operation:
- Provide access to our social casino games
- Maintain your account and game progress
- Ensure platform security and prevent fraud
- Verify age and New Zealand residency requirements
Communication:
- Send important account and service updates
- Respond to your support requests and inquiries
- Provide responsible gaming information and resources
3. Information Sharing
We do NOT sell, rent, or trade your personal information.
Limited Sharing Only For:
- Legal compliance and regulatory requirements
- Essential service providers (with strict confidentiality agreements)
- Protection of our rights and user safety
- Business transfers (with continued privacy protection)
4. Data Security
Security Measures:
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Access controls and authentication systems
- Regular security audits and monitoring
- Staff training on privacy and security protocols
5. Your Rights
Under New Zealand Privacy Law, You Have the Right To:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing
- Lodge a complaint with the Privacy Commissioner
To exercise your rights: Contact us at privacy@newreelsnz.com or use our contact form. We will respond within 20 working days as required by New Zealand law.
6. Cookies and Tracking
We Use Cookies For:
- Essential platform functionality
- Remembering your preferences and settings
- Analyzing platform usage to improve our services
- Security and fraud prevention
You can control cookie settings through your browser preferences.